A collection of useful information based on questions we get asked from time to time.

I am a new member. How do I know what my user name is?

Your user name is usually the email you provided when you first set up your account.

How do I reset my password?

Log in to MYCOACH using your email address as your user name. Choose the “reset” option and follow the directions.

How do I check on/update my account information?

Log in to MYCOACH using your email address as your user name. Enter your password (If you forget your password, choose “reset”). Choose “Edit My Profile and Bio Information”. Make any necessary changes and don’t forget to save.