Webinar Wednesdays bring valuable content to COACH members weekly.

Presented every Wednesday from noon to 1 pm EST, each webinar features a presenter from the public or private sector sharing details of a successful project, innovative ideas, or new practices. Webinars are moderated and include a short Q&A at the close.A COACH member benefit, these webinars are occasionally open to the public. See a complete list of Webinar Wednesdays below. Webinar Wednesday attendance counts toward earning CEUs!

2017-2018 Webinars

September October November December

Past Webinars

COACH Members can download and review past webinars here. Downloads are free for COACH Members. Non-members: join COACH and download any of these past webinars for free.

Telehealth in the Long-Term Care Sector

Karen Tulk, Western Regional Health Authority – In a review of paramedicine reports for the Western Newfoundland region, it was identified that a significant portion of the transfers for long-term care centre residents were related to urgent or emergent care. A position paper was developed to explore the financial and emotional burden, as well as the impact on the quality of care and quality of life associated with these transfers and consequent wait times for long-term care residents requiring emergency services. This Webinar Wednesday presentation provides a summary of the paper, including information gathered through a literature review and networking with colleagues in the areas of telehealth, emergency services and long-term care. The presentation also includes a historical overview, a summary of the benefits and uses of telehealth for long-term and emergency care, as well a summary of identified challenges and facilitators.


Putting P3 (Public/Private Partnerships) Funding Models to Work for Health IT

Leon Salvail, Gevity Consulting Inc. and Lynsey Turchet, MD+A Health Solutions – This webinar explores the CHIEF discussion paper of the same name. Across Canada, there is a pervasive vision for integrated, patient-centred care that connects patients & their health information to care providers, & care providers to one another across the entire health continuum. This vision, while attainable, is dependent on the coalescence of several factors, including funding sources and models, policies of various health bodies and effective technology implementation and sustainable management. The CHIEF paper was developed to spark discussion, rethinking and exploration of new sources of funding, skilled resources and new mechanisms for implementing and managing health IT projects. In particular, the paper presents a conceptual model for Public-Private-Partnerships (P3) to support the identification of various bundles of assets and services that could be included in a health IT P3 arrangement. It also identifies opportunities & challenges, through an analysis of seven case studies.


A New Telehealth Governance Model

Sebastien Roy, Senior Managing Partner, Gevity Consulting Inc. – Quebec’s Ministry of Health & Social Services has adopted a novel telehealth governance model that aims to overhaul how telehealth is planned and managed in the province. This webinar presents the new governance model, its context and objectives and implementation plan. The new model’s impact on telehealth teams and technological trends is also presented to encourage a reflection on the evolution of the role of telehealth teams within the Canadian healthcare system.


Analytics: Enabling the Agenda for Quality

Irene Blais, Director, Funding Unit, Cancer Care Ontario – Cancer Care Ontario (CCO), an Ontario government agency, drives quality and continuous improvement in disease prevention and screening, the delivery of care and the patient experience, for cancer, chronic kidney disease and access to care for key health services.


Beyond Status Quo: Paving the Way Forward

Dave Wattling and Cynthia Zhang – This webinar explores how achieving a successful P3 arrangement relies equally on arriving at the optimal P3 structure as well as facilitating necessary changes in the health industry – vendors (private sector), government and hospitals – to enable effective and productive partnerships. Interviews conducted with stakeholders across the health industry identified four key themes that are essential for effective P3 partnership – sustainable funding, effective governance, partnership and trust, and better outcomes


How Stakeholder Engagement Has Driven the Evolution of CIHI’s Digital Footprint

Angela Dosis, Director, Digital Strategy, CIHI – Summary: Reshaping how our clients work with us to establish a digital environment driven by customer engagement, focused on delivering integrated informationwhere customers can independently interact with high quality data that informs decisions which enable sound policy, effective management and improved health outcomes.


Clinical Genomics

Stephen Saunders, Senior Executive Consultant, Global Health, CGI – Explore evolving trends in clinical genomics. This Webinar Wednesday includes selected use cases that demonstrate the need to significantly re-imagine the use of health IT capabilities and the impact on health IT architecture. Use cases include Thyroid Lesions, Cervical Cancer, Childhood COPD, Clinical Bacteriology and Poly-Prescribed patients.  They exemplify the role of clinical genomics in oncology, public health, rare disease treatment, outbreak control and drug efficacy review respectively.


Consumer Health-‘e’ in Primary Healthcare

Rodney Burnes, Association of Ontario Health Centres – A robust Consumer Heath-‘e’ Strategy – achieving positive health outcomes for clients and providers enabled through technology – is one of the new strategic directions embedded within the Association of Ontario Health Centres (AOHC) 2015-2020 Strategic Plan. Research has shown that collaboration technology, when effectively implemented, can lead to increased efficiency, improved client outcomes and experience.   AOHC, along with some of its members, have participated in a few pilot projects demonstrating those outcomes in practice.  Key learnings include the need to consider human behavioural and social factors that provide easy to understand education and physiological assessment tools that influence decision-making and health outcomes.  This presentation will take you through our journey in this new and exciting path of demonstrating the use of technology in client care.


EHR Governance Toolkit: From Concepts to Application

Julia Peters & Dr. Peter A.J. Bascom, eHealth Ontario – This presentation covers eHealth Ontario’s experience applying best practices from COBIT 5 and other industry resources to revise its internal governance structures that cover the enterprise – everything from strategic investment decisions through to approving a change to the electronic health record (EHR) production environment. The presenters share tools and processes that others can apply to evaluate existing governance structures and design new ones. It concludes with some lessons learned and an open discussion.


Home Dialysis Patients & Nurses Electronic Patient-Reported Outcomes

Marcy Antonio, BSc, MPH, PhD student, University of Victoria; Judy Bandsmer, BSN, BSc, MS, Island Health; Olga Petrovskaya, RN, PhD (c), University of Victoria; Kara Schick-Makaroff, RN, PhD, University of Alberta

This webinar focuses on a four-year research project about the use of electronic patient-reported outcomes (ePROs) in clinical practice with patients and nurses. The presentation:
  • describes patients’ and nurses’ responses to the use of ePRO data in real-time;
  • identifies strategies for use of tablet computers in clinic settings; and
  • discusses the implications of these findings for clinicians and researchers.


Got Snoopers? Ottawa Hospital/Paladion Collaborative POC

Susan Berezny, The Ottawa Hospital – This presentation focuses on The Ottawa Hospital Collaborative Privacy Proof of Concept (PoC) & White Paper development process. It involves testing a set of use-cases through a subscription service, that proactively brings visibility to privacy breaches using a Security Information & Event Management (SIEM) technology that can work across all applications, in the context of Paladion’s HealthCareSOC community model.


HL7 FHIR: Time to Pay Attention

OCCURS IN THE PAST – Gavin Tong, Associate Managing Partner, Gevity – HL7’s latest standard is reaching the top of the Gartner Hype curve because of early evidence of its ease of use and ability to solve certain interoperability challenges.  US vendors are investing heavily in it and it’s time for Canada to pay attention to these developments.


Transforming Health and Social Care with Digital Technology + Patient Engagement

David Denov, Deloitte – Digital technologies are changing traditional dynamics between various stakeholders in health care and impacting the way the way patients and providers interact. These technologies are emerging first through “experimental” innovation and lead by nontraditional (external) players – ex. life sciences and digital innovators, specifically looking to address emerging expectations and gaps in health care delivery. Emerging social and technology trends are also creating pockets of digital innovation within the healthcare system that are beginning to gain traction, and informed and empowered consumers are expecting care and solutions that are coordinated, convenient, customized, and accessible. This presentation will explore how digital technology and patient engagement are transforming health and social care.


Revolutionize Your Healthcare Data With Master Data Management

Kara Erlandsen, Stibo Systems Healthcare – From patients to providers, claims to administration and marketing to customer service, data is generated daily from every corner of your healthcare organization. Each unit has its own processes and systems that support this delicate ecosystem, yet this data is prone to a myriad of errors that could be fatal. Transforming your data will drastically improve your quality of care and result in patient safety and satisfaction, a connected Care Team, interoperability and increased profitability. Please join Stibo Systems Healthcare to learn how you can start the journey to enterprise-wide data quality with Multidomain Master Data Management.


Are Digital Technologies Working for Patients? A Patient-Centred Framework

Kelsey Flott, Research Fellow, Centre for Health Policy, Institute of Global Health Innovation (IGHI) & Erik Mayer, Consultant Surgeon, Imperial College Healthcare Trust – “Digital maturity” is the extent to which digital technologies are used as an enabler to deliver a quality service. Digital technologies are providing new mechanisms for accessing personal medical records, reporting patient safety incidents and communicating across care settings. They provide an opportunity to depart from traditional service arrangements, overcome geographical boundaries and reconfigure services around the patients and their needs. However, digital technologies need to be monitored and evaluated to ensure they operate in a way that cultivates these patient-centered outcomes. Extensive literature exists about how to assess the components of digital maturity, but it has not been used to design a comprehensive evaluation framework. Subsequently, the metrics that do exist are limited to evaluating digital programmes within a single service or care setting, meaning that digital maturity evaluation is not accounting for the needs of patients across their care pathways. This study sets out to answer ‘How can evidence about best-practice in digital systems be leveraged to create an holistic evaluation framework to assess digital maturity?’ Furthermore, it aims to understand ‘how can a digital maturity evaluation framework capture information across patient care pathways?’


Innovating HI with Next Gen Data Integration & Management for Patient Care Transformation

Michael Cardy, Chief Technology Strategist, Red Hat Canada – Digital technologies are promising to transform the way healthcare is delivered.  New mobility solutions change the patient and clinician experience and many new sources of data are arising from wearables and other Internet of Things (IoT) devices.   There are many data challenges that must be overcome to prepare for this transformation – Today’s HI access many different sources of data in unconnected silos. To liberate the data and share internally and with external parties, next generation integration approaches can leveraged to bridge the gap. Please join Michael Cardy, Chief Technology Strategist, introduce and explain how data management can be liberated and consumed by new digital healthcare applications.


Integrating Informatics in Pharmacy Faculty Curriculum

Dr. Harold  Lopatka, Executive Director, Association of Faculties of Pharmacy of Canada (AFPC) – AFPC is the voice for the academic pharmacy in Canada. Dr. Lopatka is responsible for the AFPC project to develop a pharmacy education e-resource on informatics & communications technology & a pharmacy educator network for integrating informatics into curricula. Dr. Lopatka was also responsible for writing the proposals for both the e-Resource and the Peer Leader Network.


eSafety in Alberta and Ontario: Jurisdictional Adoption & Implementation

Elizabeth Keller, Vice-President, Product Strategy & Delivery, OntarioMD; Pritma Dhillon-Chattha, Provincial Director, eQuality and eSafety, Alberta Health Services; and Peter Bascom, Chief Architect, eHealth Ontario – The COACH eSafety Guidelines are now in active use!  Hear from key stakeholders share their use experiences and lessons learned, and find out about available opportunities for you to engage in working on the next edition of the Guidelines!


OMA's Insights4Care Program

Darren Larsen, Ontario Medical Association – Over the past year, the OMA has explored a data analytics strategy called Insights4Care (i4c). It seeks to extract data from electronic medical records (EMRs) in community practice, run it through decision support engines and, in near real-time, provide individualized feedback to participating doctors regarding decisions that could or should be made to improve patient care now or over time. This is a strong tool for quality that supports the mature use of EMR systems and improves the data held within by providing a window into the knowledge and wisdom that can be derived from health data in ways that were never before been possible.  Dr. Larsen presents an update to progress in this innovative body of work, explaining how technology companies and associations can work together for a common interest. He also highlights why the medical profession is perfectly positioned to provide leadership in this space.