Modernizing to meet your professional needs
Thank you for your interest in our brand modernization process and for your continued engagement with the association. This page offers answers to to some of the questions you may have, and will be updated with new information as it becomes available. We welcome your questions and comments. Please contact us at firstname.lastname@example.org.
Questions and answers
General questionsI don’t see the word “association” in the name. Is Digital Health Canada still a professional membership association?
Yes, we are still a professional membership association. Your membership benefits and privileges will not be affected by the name change.
Digital Health Canada is a national association, headquartered in Ontario, with members from across the country.
While we will no longer use the identifying phrase “The voice of Health Informatics in Canada”, we place great value on the health informatics core body of knowledge that forms the basis for our education and certification programs.
Digital health is the industry in which we all work. Health informatics is a core discipline and requisite body of knowledge for professionals working in digital health.
Digital health can be defined as any technology-enabled care — digital media, health technology, mobile devices — that gives patients, care givers, and healthcare professionals access to relevant data easily, with the goal of improving the quality of health care. Digital health is a broad term that encompasses a wide range of sub-categories, including m-health, e-health, telehealth, EHR (electronic health records), and more.
To serve our members and accelerate the positive change digital health can deliver by connecting the Canadian digital health community, incubating knowledge and advocating for our profession.
Website navigation and user experience will remain unchanged. The only changes you will notice are the colour scheme and new logo.
You can find a list of changes and updates here.
Our new name and brand signifies our association’s evolution to meet the needs of a complex and broadening digital health industry. To stay current, we as an association must widen our scope to introduce our existing members and community to new industry players, allowing both parties to connect, collaborate, remain current and contribute to leading practice advancements. Our openness to change demonstrates our adaptability and commitment to staying current but consistent in a rapidly changing world. Read more here.
No, we remain a not-for-profit professional association.
Questions about membershipIs your current network of members changing? Will your constituency change now that you have rebranded?
We see great potential for growth in our member network as a result of this brand modernization. Our industry is broadening, and we hope our membership will expand to include traditional care delivery settings (such as hospitals) as well as consumer digital health and retail organizations, start-up technology companies and specialty consulting firms.
You would have the opportunity to connect with digital health professionals from across the country, working in a broad spectrum of healthcare-related fields. Members include healthcare professionals such as nurses and doctors; teachers and students from leading academic institutions; IT vendors; entrepreneurs; consumers; consultants; software developers; CIOs; researchers, and more.
Benefits of membership include networking, volunteer, and education opportunities; discounts on registration for regional and national events, including the e-Health Conference and Tradeshow (Canada’s ONLY national e-health conference and tradeshow); Communities of Action; Webinar Wednesdays; professional certification preparation. See Membership for more details.
There will be no changes to existing membership fees.
Yes! We offer a special corporate rate of $749 for entrepreneurs.
Members come from a broad range of sectors, including government, healthcare delivery, academia, technology companies, insurance, consulting, innovation, design, enthusiasts, retail health, consumer health, digital health entrepreneurs.
Your membership benefits and privileges will not be affected by the name change.
There will be no changes to existing membership fees.
There will be no change to member resources or access to resources. You will still be able to access resources such as white papers, reports, presentation, webinars through the website, and e-Health presentations at the e-Health Virtual Library.
Our goal throughout this six-month process was to capture input widely and broadly, and to move forward in a focused manner. To that end, we gathered feedback from stakeholder interviews, focus groups (member and non-member), and an open online survey at the e-Health Conference and Tradeshow. In addition, your elected board representative took an active part in every step of the rebranding process and all members had an opportunity to cast their vote on the name change at a special members-only meeting held via webinar on September 14, 2017.
Questions about education and professional credentialsWill you still offer the CPHIMS-CA credential?
The association offers the Certified Professional in Healthcare Information and Management Systems (CPHIMS) certification in conjunction with HIMSS, and will continue to do so under the new name.
The name change will have no impact on your course enrollment.
The credential name will remain the same.
Your credential will remain valid and you will not require a new certificate.
Unrelated to the name change, the career matrix will be updated to reflect current career opportunities in the digital health industry.
All resources will remain available to members. Authorship credits will not change. Existing documents may be refreshed and reissued with a new logo and covers.
No courses will be removed or deleted. In an ongoing effort to meet the educational needs of our members, additional course delivery options may be added in the coming year
Questions about conferences and eventsAre you still affiliated with the e-Health Conference?
Yes! We are still one of sponsoring partners of the e-Health Conference and Tradeshow, coming to Vancouver May 37 – 30, 2018.
Yes. Webinar Wednesdays will still be offered free to members each Wednesday from noon to 1pm EST.
Yes. See our Events Calendar for a complete listing of upcoming events.
Yes. The next CHIEF event is the Fall Symposium in Toronto on September 29 – 30, 2017.
Yes. Current CoAs include Academic, eSafety, Home and Community Care, and Virtual Care. Read more here.
Yes. Read more here.
Contact and billing informationWill your staff roster change?
Our staff is growing to better support our member needs. See our National Office Staff here.
All phone numbers will remain the same. Staff emails will change, however, all emails sent to ‘coachorg.com’ email addresses will be automatically forwarded to the new staff email addresses.
No. See our contact information here.
Thank you! You can address your payment to Digital Health Canada.
No. Cheques and payments made out to COACH will still be processed without any difficulty.
Please contact email@example.com or firstname.lastname@example.org. All emails sent to ‘coachorg.com’ email addresses will be automatically forwarded to the new staff email addresses.